We’re sure everyone has once in their life experienced a hotel room that hasn’t been cleaned or prepared quite up to the standard that you expect. This alone is why cleaning in hotels is important and should never be overlooked. From a business perspective, untidy and unclean rooms can have catastrophic knock-on effects on trade and sales, making it an absolute priority for those in charge.
But are you fully aware of why high-quality cleaning is critical in the hotel industry? From a guest and business owner’s perspective, there are plenty of reasons to ensure the cleaning is up to standard. Join us in this blog as we go through our top reasons for prioritising hotel cleaning.
Guest Satisfaction
At the top of every good hotel manager’s list of priorities is guest satisfaction. You will recognise the vital role a positive experience has on guests. Not only will they be more likely to recommend the hotel to others, they are also more likely to return to the hotel in the future. A lot goes into keeping guests happy and satisfied with their experience, with the bulk of it being what they think of their room, the condition it’s in and the general cleanliness of the room.
The guest wants to feel like they’ve got value for money and the quickest way to diminish any value they felt before is through dirty and unclean rooms. Ensuring your rooms are always left ready for guests in the highest order is the best way to make a positive first impression.
Positive Brand Reputation
Having a reputation for immaculate rooms that rarely have any cleaning issues is not a bad one to have. Word spreads fast, so ensuring your guests always get the best experience with their rooms is a surefire way to improve your brand reputation.
Health & Hygiene Compliance
Of course, health and hygiene standards should always be taken seriously. Nothing is more damning than a hotel that doesn’t meet the industry-regulated standards. While your competitors may meet the health and hygiene compliance, your hotel could lose out on valuable revenue should it not meet the standard.
As we mentioned with our point on positive brand reputation, there is no faster way to turn otherwise willing and paying guests from your hotel than not meeting industry standard health and hygiene standards.
Financial Implications
Above all, the financial implications alone are enough reason to realise why cleaning in hotels is so important. Negative reviews, poor previous experiences and bad brand reputation are the biggest reasons hotels miss out on new customers and returning guests. It seems silly to let it come to this when the solution is to prioritise cleaning in your hotel. It is worth reviewing your processes should it come to this.
Save the Hassle, Choose Professional Hotel Cleaners
The best way to guarantee high-quality cleaning standards with every room clean is by outsourcing your cleaning to hotel cleaning professionals. Here at Assertio Services, our expert team has years of experience working with some of the biggest hotel chains in London servicing their rooms and guest areas. Curious about how working together would look? Get in touch with us today and our team will get back to you as soon as possible.
