Hotel Cleaning Services in London

Discover our hotel cleaning services in London for commercial hotels and hospitality spaces in the capital. With more than 20 years of cleaning experience covering hotel rooms, public areas and back-of-house facilities, the Assertio Services team is experienced in delivering cleaning results that keep your hotel business running smoothly. 

Find out more about our flexible scheduling, regular, contract and one-off support for your hotel business today. Explore our hotel cleaning service in London below and get your tailored, no-obligation quote.

What Is Hotel Cleaning?

Hotel cleaning is a coordinated cleaning service that covers all aspects of running a hotel business. This includes cleaning customer-facing areas such as guest rooms, en-suite bathrooms, receptions, corridors and lifts as well as restaurants and conference areas. On top of this, hotel cleaning also includes the servicing of back-of-house areas like staff facilities, kitchens and break rooms.

All areas require cleaning that is fast, consistent and discreet to match the demands of a hotel. With so many people coming in and out of the premises daily, the hotel needs to be clean at all times to meet expectations. Our hotel housekeeping service helps hotel management teams stay on top of their overall presentation in the eyes of paying customers.

Cleaning Challenges in Hotels

Long operational hours, varying guest numbers and service standards to uphold, the challenges of running a hotel and keeping it clean are prominent. Prioritising the guest experience means they expect consistent high standards across their rooms and shared areas.

Tight Guest Room Turnarounds

Hotel cleaners face a tight turnaround between guest check-out and check-in, meaning their cleaning process needs to be fast and efficient, ensuring the standards are upheld. Coordination with reception and housekeeping is essential for smooth changeovers. 

Maintaining Consistent Standards

Whether they’re staying for the first time or are returning guests, hotel guests expect consistency in all areas of the hotel. Standardised cleaning checklists ensure each room is cleaned to the same specification to ensure no matter what room the guest stays in, it is just as they expected. 

High-Traffic Public Areas

Lobbies, lifts, corridors and toilets are high-traffic areas that see a constant stream of footfall throughout the day. This means they are hotspots of bacteria and dirt. Cleaning them requires a discreet and timed approach to reduce disruption. Cleaners need to prioritise high-touchpoint areas.

Fluctuating Occupancy and Staffing Needs

As some hotels are seasonal, cleaning demands can fluctuate depending on staffing needs and occupancy. Having a hotel cleaning agency in London like Assertio Services means you don’t need to worry about scheduling and availability.

Protecting the Guest Experience

Guest experience is the most important factor when it comes to cleaning. The cleanliness of the hotel influences first impressions and can lead to good and bad reviews. Ensuring your cleaning is up to standard and is done professionally around guests ensures they have a pleasant experience.

What’s Included in Our Hotel Cleaning Services?

Find out what’s included in our hotel cleaning service. To request a specific task, please mention it in your enquiry or during the quotation stage.

Guest Rooms and Bathrooms

  • Dusting and wiping surfaces.
  • Vacuuming and floor cleaning.
  • Bathroom and toilet cleaning.
  • Mirror and glass cleaning.
  • High-touch point cleaning.
  • Bin emptying.
  • Replenishing agreed guest supplies.
  • Reporting visible damage or maintenance issues.

Reception and Public Areas

  • Reception desks.
  • Lobbies and waiting areas.
  • Corridors.
  • Staircases.
  • Lifts.
  • Public toilets.
  • Entrances.
  • Door glass.
  • High-touch fixtures.

Restaurants, Bars and Kitchens

  • Dining spaces.
  • Bar areas.
  • Front-of-house floors.
  • Food-service touchpoints.
  • Commercial kitchens.
  • Staff preparation areas.

Conference and Leisure Facilities

  • Meeting rooms.
  • Event spaces.
  • Business centres.
  • Hotel gyms.
  • Changing rooms.

Back-of-House Areas

  • Staff rooms.
  • Offices.
  • Service corridors.
  • Storage areas.
  • Laundry areas.
  • Goods entrances.
  • Waste-handling zones.

Periodic and Specialist Cleaning

  • Deep cleaning.
  • Carpet cleaning.
  • Upholstery cleaning.
  • Window cleaning.
  • Floor care.
  • Pressure washing.
  • Graffiti removal.
  • Post-refurbishment cleaning.
  • Kitchen deep cleaning.

Who We Help With Our Hotel Cleaning Services

We work with a range of hotels and groups across London, delivering reliable and consistent cleaning. Learn more about the organisations we work with below.

Independent and Boutique Hotels

Our hotel cleaning service includes independent and boutique hotels that benefit from flexible schedules, scalable support and personalised cleaning specifications.

Hotel Groups and Multi-Site Operators

The Assertio team can help deliver consistent cleaning standards across all hotel properties and operators. With a single central account, managing cleaning across your hotels is easier. 

Serviced Apartments and Extended-Stay Properties

For extended-stay properties, our team can assist with guest-changeover cleaning and periodic deep cleans. Perfect for properties with variable occupancy patterns.

Get a Quote for Hotel Cleaning for your London Hotel

Free Quote

How Our Hotel Cleaning Service Works

Enlisting the help of our hotel cleaning service is simple and fast. 

Tell Us What You Need

The first step is providing us with information so we can build out your quote and specification. This includes hotel location, number of rooms, areas requiring cleaning, current occupancy or turnover pattern and any current housekeeping arrangements.

We Provide a Tailored Quote

Once we have the required information, we will provide you with a tailored quote that covers all the tasks and requirements you stated in your enquiry. A site visit may be necessary to accurately price the job.

We Schedule Your Cleaning Team

Once you are happy with the quote provided, we get to cleaning. We will supply an agreed cleaning timetable that is coordinated around your hotel operations. We will also allocate a team for your hotel.

We Complete the Clean and Quality Check

When the cleaning has been completed, we will carry out our quality checks to ensure the agreed specification has been met. It is at this stage that we welcome client feedback to ensure you are happy with our service.

Why Choose Assertio Services?

Assertio Services have been the go-to commercial cleaning specialists for businesses and hotels across London for more than 20 years. Find out why they trust our team to deliver consistent and reliable cleaning. 

Over 20 Years of Cleaning Experience

We have been working with businesses in London for more than 20 years, providing commercial cleaning on a one-off and regular basis.

Commercial Cleaning Specialists

We don’t just clean hotels; we also specialise in cleaning Airbnb’s, retail spaces and offices in London. We understand how important presentation is to businesses.

Flexible Scheduling Around Your Operations

Our team is well-trained to work around your business operations, tailoring their efforts to be done during quiet periods and in between check-ins and check-outs.

Hotel Cleaning Across London and Surrounding Counties

We provide professional hotel cleaning across London and selected surrounding counties, helping hospitality businesses maintain clean, welcoming and guest-ready environments.

From centrally located hotels in Westminster, Camden and Kensington to properties across Enfield, Barnet, Hackney, Newham, Croydon, Ealing and Hounslow, we tailor each cleaning schedule around your hotel’s layout, occupancy levels and day-to-day operations.

We also support hotels and serviced accommodation providers in nearby areas of Essex, Hertfordshire, Surrey, Kent, Berkshire and Buckinghamshire. Whether you require regular housekeeping support, contract cleaning or a one-off deep clean, our team can create a flexible service plan that works around check-in times, guest movements and operational priorities.

Based in North London, we are well placed to provide reliable support across the capital and beyond. Speak to our team to confirm coverage for your property and arrange a no-obligation quotation.

What our Clients say

We’ve worked with a range of hotels across London and the surrounding counties, helping them keep their hotel ready for guests. Hear what some of them have to say about Assertio Services’ cleaning team below.

“We have been working with Assertio Services Ltd for many years now, and they have consistently exceeded our expectations with their exceptional cleaning services.
Their staff are not only highly skilled and efficient, but also incredibly friendly and responsive to our needs.
We have no hesitation in recommending them to any organization in need of reliable, high-quality cleaning services.”

Nyasha Dimingo – Business Support Officer – Southwark Council

“Just wanted to say a huge thank you to the 2 ladies that came to Union Street 24/07/2024 for the deep clean. They did an amazing job and worked really hard!”

Lana Agnew – Building Manager – LFB HQ

“We have been using Assertio Services Ltd for more than 2 years and they consistently do a great job in our school.
They arrive on time, every time, and work diligently to ensure that every corner is thoroughly cleaned to the highest standards.”

Hannah Cleland – Head of Finance and Operations – Agate Momentum Trust

“We are using Assertio Services Ltd services for more than 8 years.
Last deep clean was done on September 2023, I would not hesitate to recommend Assertio Services Ltd, their team was punctual, polite and professional throughout the whole deep clean of our warehouse.”

Yan  – Technical Manager – Wismettac

“Assertio Services Ltd has been our trusted cleaning partner for many years (since 2017), and we couldn’t be happier with the exceptional service they provide. Their staff are always punctual, professional, and go above and beyond to ensure our facilities are spotless.
Their commitment to excellence is evident in the pristine condition of our facilities on a consistent basis. We would highly recommend Assertio Services Ltd to any organization in need of reliable, high-quality cleaning services.”

Jade Wakefield – Office Manager – Redrow Homes Limited

“Assertio are an excellent service provider of cleaning staff in and around the London area. It is reassuring to know that our short term operational issues can be supported/resolved quickly and efficiently giving added value to our clients.
Cleaning staff are trained and briefed on requirements to ensure the highest standards are met at all times. The whole team from Front line colleagues to Management are always on hand to support and resolve any issues.

Gary Jones – Facilities & Security Manager – Communities

Frequently Asked Questions

Discover some of the most commonly asked questions around office cleaning in London.

Get Your No-Obligation Quote Today

If you’re looking for a reliable hotel cleaning service in London that provides tailored cleaning plans and flexible scheduling, get in touch with the Assertio Services team today. Our team is ready to service hotels across London and the surrounding counties with specialist customer-facing and back-of-house coverage. Get your no-obligation quote today.